Contact Information

Please email us at help@Wmedic.com for any customer service issues that arise. Please allow 24hrs for a response.
CONTACT US

Frequently Asked Question


Apparel & Gear

– F A Q s –

Our apparel is available in a wide range of sizes, from XS to XXL. Specific size details can be found on each product’s size chart.

Yes, our activewear is designed for comfort, flexibility, and durability, making it perfect for both light exercises and intense training sessions.

We recommend washing in cold water and air-drying to maintain the fabric’s quality and longevity. Check the care label for more detailed instructions.

Some of our outerwear is water-resistant, designed for light rain and outdoor activities. Be sure to check the product description for specific features.

Yes, many of our items are made from sustainable materials. Look for the eco-friendly tag in the product description.

Medical Devices

– F A Q s –

For now, we are focused on hearing aids, but stay tuned for more products in the future.

Wmedic offers a range of hearing aids tailored to different levels of hearing loss, including behind-the-ear (BTE), in-the-ear (ITE), and completely-in-canal (CIC) models. Each type is designed for optimal comfort and superior sound quality.

Some hearing aids may require a prescription depending on local regulations and your specific hearing requirements. Please consult with a licensed audiologist for guidance.

Wmedic accepts major credit cards, online payment methods, and financing options.

We recommend consulting with a hearing care professional for a hearing test and evaluation. You can also use our hearing test or contact our customer support team for guidance on selecting a model that suits your lifestyle and hearing needs.

Tools & Accessories

– F A Q s –

We offer a wide range, including water bottles, fitness trackers, backpacks, gloves, and more to complement your active lifestyle.

Yes, all our water bottles are made from BPA-free, food-safe materials.

Absolutely! Our collection includes gear such as hiking backpacks, gloves, and reflective bands for outdoor adventures.

Some items, like bags and bottles, may offer customization options. Check the product details for availability.

Yes, our accessories are designed with high-quality materials to ensure durability and reliability for everyday and active use.

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